Privacy Policy
Effective September 8, 2026
Amada Events & Travel (“Amada,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you interact with our website, travel-planning services, forms, communications, and related services.
Information We Collect
We may collect information that you provide directly to us, including:
- name, email address, telephone number, and mailing address;
- travel dates, destinations, preferences, budgets, and interests;
- traveler names, dates of birth, and other information needed to arrange travel;
- loyalty-program information and travel preferences;
- emergency-contact information;
- accessibility, dietary, or other special-request information you choose to provide;
- information submitted through inquiry forms, consultation forms, planning agreements, surveys, and other client forms;
- communications you send to us by email, telephone, website forms, or other approved channels.
We only request information reasonably necessary to plan, coordinate, administer, or support the services you request.
Payment Information
Professional or planning fees may be processed through approved third-party payment providers such as Stripe.
Amada does not intentionally store complete payment-card numbers through ordinary website forms, email, or text messages. When payment-card authorization is required for travel arrangements, clients should use the secure payment or authorization process provided for that purpose.
Payment processors maintain their own privacy and security practices, which are governed by their respective policies.
How We Use Your Information
We may use personal information to:
- respond to travel inquiries and consultation requests;
- create and manage client and traveler profiles;
- research, plan, quote, coordinate, and book travel arrangements;
- communicate regarding proposals, payments, confirmations, deadlines, travel preparation, and post-travel follow-up;
- communicate with travel suppliers on your behalf;
- administer professional fees and business records;
- provide customer service and respond to questions;
- personalize travel recommendations and client experiences;
- maintain internal records, accounting, commission tracking, and operational documentation;
- improve our website, services, workflows, and client experience;
- comply with legal, regulatory, contractual, or supplier requirements.
Travel Suppliers & Service Providers
To arrange requested travel services, Amada may share necessary information with third parties such as airlines, cruise lines, hotels, resorts, tour operators, transportation providers, destination management companies, travel technology providers, and other suppliers involved in your trip.
We may also use business-service providers that support our operations, including customer relationship management systems, email services, scheduling platforms, payment processors, cloud-storage providers, and website services.
Information shared with these providers is limited to what is reasonably necessary for the applicable service.
Tern & Client Travel Management
Amada uses Tern for portions of our travel-planning and client-management process.
Information submitted through Tern may be used to manage inquiries, traveler profiles, forms, itineraries, planning agreements, communications, payments or authorizations, and other travel-related activities.
Tern operates under its own privacy and security policies.
Google Workspace & Communications
Amada may use Google Workspace services for business email, calendar, document storage, and related business operations.
Information exchanged through email or stored within authorized business systems may be retained as part of the client record when reasonably necessary for travel planning, service delivery, accounting, legal compliance, or business administration.
Website Information & Cookies
Our website may use cookies or similar technologies to support website functionality, understand how visitors use the site, and improve the user experience.
WordPress.com and other website-service providers may also collect technical information such as:
- IP address;
- browser and device information;
- referring website;
- pages visited;
- approximate geographic location;
- website interaction information.
Some cookies may be controlled through your browser or available website privacy settings.
Social Media
If you interact with Amada through platforms such as Facebook or Instagram, those platforms may collect information according to their own privacy policies.
Information you choose to send directly to Amada through social media may also be used to respond to inquiries or communicate with you.
We recommend that sensitive travel, identification, or payment information not be transmitted through social-media messages.
Travel Identification & Sensitive Information
Certain travel arrangements may require information such as passport details, identification information, dates of birth, or other traveler data.
When such information is necessary, Amada will make reasonable efforts to direct clients to an appropriate secure process.
Do not send passport numbers, complete payment-card information, or other highly sensitive identification information through ordinary email or text message unless specifically instructed to use an approved secure method.
Travel Protection Information
If you request information concerning travel protection, certain information may be shared with an authorized travel-protection provider when necessary.
Travel-protection providers maintain their own privacy policies and are responsible for their own handling of application, coverage, or claims information.
Data Retention
We may retain client and business records for as long as reasonably necessary to:
- provide services;
- maintain booking and travel history;
- respond to client questions;
- manage accounting, commission, and tax records;
- resolve disputes;
- comply with legal or contractual obligations;
- support future travel planning when appropriate.
Information that is no longer reasonably needed may be deleted, archived, or otherwise handled according to our business practices and applicable requirements.
Data Security
Amada uses reasonable administrative, technical, and operational safeguards intended to protect personal information.
However, no website, electronic communication, cloud service, or data-storage system can be guaranteed to be completely secure. Clients should use secure channels when providing sensitive information and notify Amada promptly if they believe information has been transmitted incorrectly or compromised.
Your Choices
You may contact us to:
- request correction of inaccurate contact information;
- update your traveler profile;
- change communication preferences;
- ask questions about information we maintain;
- request that we stop non-essential marketing communications.
Certain information may need to be retained when necessary for active bookings, accounting, legal compliance, dispute resolution, or other legitimate business purposes.
Children’s Privacy
Amada does not knowingly collect personal information directly from children for independent use of our services.
Information about minor travelers may be provided by a parent, legal guardian, or authorized adult when necessary to arrange family or group travel.
Third-Party Websites
Our website or communications may contain links to travel suppliers, payment providers, social-media platforms, government websites, or other third-party services.
Amada is not responsible for the privacy practices, security, or content of third-party websites. Clients should review the applicable privacy policies when using those services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When material changes are made, the effective date at the top of this page will be updated.
Contact Us
Questions regarding this Privacy Policy may be directed to:
Amada Events & Travel
hello@amadatravel.com
832-409-2192
